Shipping Policy | Onany Coffee

At Onany Coffee , we are committed to providing you with flexible delivery options that suit your needs, whether you are local or international.

1. Delivery Destinations

We offer several delivery options, tailored to your needs:

Local delivery in Brussels (Belgium)
National delivery (Belgium)
International delivery (Europe and rest of the world)

2. Delivery Options and Rates

Local delivery in Brussels :

We offer a local delivery service in Brussels for a fixed rate of €5 .
Orders are delivered within 24 to 48 hours after order validation, Monday to Friday.

National delivery (Belgium) :

Standard delivery via UPS in 1 to 3 business days .
Delivery costs are calculated at the time of order validation.

Delivery to the European Union :

Standard delivery via UPS in 2 to 5 business days .
Shipping costs are calculated automatically at checkout, based on weight and destination.

International Delivery :

Delivery via UPS Express or Standard in 5 to 10 business days , depending on destination.
Shipping costs are also calculated automatically during checkout.

3. Delivery Tracking

All our deliveries, including local delivery in Brussels , are accompanied by a tracking number to allow you to follow your order in real time.

4. Customs Duties and Taxes

For orders shipped outside the European Union, customs duties or import taxes may apply. These charges are the responsibility of the customer and are not refundable by Onany Coffee .

Delivery Areas in Europe

Local Delivery in Brussels

Estimated delivery time : 1 business day
Fixed rate : €5.00 (for a 1 kg package)
Only available for customers located in Brussels.

Zone 1 : Belgium (excluding Brussels)

Estimated delivery time : 1-2 business days
Price : €9.70 (for a 1 kg package)

Zone 2 : Netherlands, Luxembourg

Estimated delivery time : 2 to 3 working days
Price : €12.95 (for a 1 kg package)

Zone 3 : Germany, United Kingdom

Estimated delivery time : 2 to 4 business days
Price : €15.00 (for a 1 kg package)

Zone 4 : France, Austria, Denmark, Monaco, Italy, Switzerland, Portugal, Poland, Czech Republic

Estimated delivery time : 3 to 5 working days
Price : €16.70 (for a 1 kg package)

Zone 5 : Spain, Ireland, Greece, Hungary, Slovakia

Estimated delivery time : 4 to 6 business days
Price : €18.90 (for a 1 kg package)

Zone 6 : Finland, Sweden, Norway, Estonia, Latvia, Lithuania

Estimated delivery time : 5 to 7 working days
Price : €21.50 (for a 1 kg package)

International Shipping

For deliveries outside Europe (North America, South America, Asia), we offer UPS Worldwide Expedited and UPS Worldwide Express services, with variable delivery times and rates depending on weight and destination. Customs fees and local taxes may apply and are the responsibility of the customer.

Changes to Shipping Information

Once your order is validated, it is no longer possible to modify the information provided during checkout (shipping address, contact information, etc.). If an error is detected, please contact us as soon as possible at [your contact email] , and we will do our best to adjust your order before shipping.